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The company exchanged the item for me several times but it still had many damage areas. This happened even after the company contacted a supervisor at the manufacturers location. The item was what I was looking for but unfortunately, poorly made.
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By Suzie from Phoenix, AZ on May 11, 2017
I purchased this item and returned three times because of the poor quality and even after the customer service representative contacted the vendor to ask them to inspect and send one which was not defective it still arrived defective. It was cracked and splintered and chipped and discolered. Very disappointing.
I needed a tray table for the ottoman in my living room, I ordered this one hoping it would be passable until I could find something of higher quality that would compliment the room. To my surprise, this table is very well built and looks amazing - what was meant to be a temporary solution is now a permanent one.