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By edwin from Derby, KS 67037, USA on May 27, 2016
We bought four lights May 2016. Placed order in store, arrived at the house 5 days later. The lights are amazing looking and the installation was simple enough. The down-rod choices of two six-inch or two twelve-inch fit our needs perfectly. The assembly and installation instructions are simple enough to follow, after a review the assembly was self explanatory. There are three issues we noticed during the installation. Somewhere along the manufacturing process there where three glitches. First, the small loop that the top down-rod attaches to, one light had a loop that was almost one-half-inch smaller diameter then the other three. We did not notice until it was hanging next to another pendant. Sure enough, that light was one-half-inch higher (when measured off the counter-top surface or down from the ceiling). We don''t think a casual passerby will notice but I did when standing back looking down the row of lights. The second issue involves the shade assemblies. This same light with the smaller loop, had a shade with an unpainted interior, which also did not have the max bulb wattage sticker. The other three lights were painted. Two of the four lights had the same off white color shade and the third had a bluish white. Somewhere Quality Assurance failed on two of these lights, or there are two sub-part-numbers that are not identified on the packaging. All in all we are satisfied, yet disappointed that lights in this price range failed within the manufacturing QA or packaging process.