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Personal Concierge

What's Personal Concierge?

Our Personal Concierge team, which is located here at our headquarters in Kirkland, Washington,
is ready to provide you with one-on-one service for whatever you may need.

Please check below for more information on the kind of help we provide.
Don't see the service you need? Let us know and we'll see what we can do.

Contact Us

Weekdays | 5:30am – 5:30pm PST
Weekends | 7:00am – 3:30pm PST

How can we help?

Trend & Design Services

Our in-house style experts are ready to help with any questions you may have about your interior design project or what's hot in the market right now.

Assembly & Installation

We partner with Porch and SPAR professional assembly to provide our customers the best in in-home product services. Call or email us today to schedule service for your order.

New Brands

We partner with top designers around the country to bring you fresh inspiration through frequent updates to our collections. Contact us for a list of what's new.

Product Info

Sometimes people would like to know info about our products that isn't included in the on-page product description. For this, we turn to our in-house product experts, who are great at doing research and communicating with manufacturers to get the details you need.

Color Consultation

Color is an important factor in nearly every design decision, and we want to make sure we get it just right. Have a question about color? Let one of our color experts take a closer look.

Sample Program

Want to see a sample before you buy? Our Sample Knobs & Pulls Credit Program makes it easy to see and touch what you're getting before you make a final purchase.

Currently, we offer samples for our entire knobs and pulls selection. Read more about our Sample Knobs & Pulls Credit Program here, or contact us for more information.

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