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Careers Lowe’s Channel Account Manager

Lowe’s Channel Account Manager

The Lowe’s Channel Account Manager is responsible for establishing new relationships with key manufactures. The right candidate is also responsible for cultivating current vendor relationships to maximize company sales and profits while leveraging technologies to lower the cost of doing business, and merchandising current product offerings on the website to increase customer satisfaction and improve sales conversions.

The Lowe’s Channel Account Manager works closely with the Merchandise Buyers and Lowe’s Channel Managers to bring on an array of vendors that provide Lowe’s with quality goods within a product category.


  • Grow company sales and profits
  • Create instructions for the use of all tools and functionality needed for department
  • Provide visionary ideas and direction for Lowe’s Channel Development/Manufacturer Relations
  • Ensure compliance with all federal, state and local laws
  • Perform any task from time-to-time that may be assigned by Supervisor or Company Management
  • Research New Product Lines to broaden breadth of product offerings
  • Make first contact with potential suppliers
  • Handle all new account setup inquiries with setup leveraged toward Lowe’s goals
  • Recommend which vendors most urgently need to be added to the site based on data from relevant sources
  • Provide imaging
  • Negotiate purchase discounts advertising co-op, allowances and other incentives with suppliers
  • Negotiate programs with suppliers from year-to-year as deemed fit in accordance with profit goals
  • Advise vendors on procedures and technologies such as EDI
  • Web invoicing and EFT
  • Organize and prioritize departmental objectives by using spreadsheets and tools created by IT
  • Handle all vendor relationship issues that may arise
  • Travel to trade shows and offsite meetings as needed

Competencies Needed:

  • Technical/Functional – Knowledgeable in Microsoft Office with a focus on Word, Excel, PowerPoint and Outlook
  • Transportation – Knowledge of and ability to develop and use strategies, practices and tools for arranging the transportation of goods to and from suppliers, distribution centers, retail stores and consumers
  • Logistics – Knowledge of and ability to develop and use, strategies, practices and tools to understand, predict and/or control the movement of goods, materials and supplies through the supply chain
  • Retail Supply Chain Management – Knowledge of, and ability to develop and use, strategies, practices and tools for controlling the logistical factors that lie between the purchase of goods, materials and supplies and their delivery to the point of sale
  • Business Statistics – Knowledge of the tools, processes, and practices that describe business results in measurable scales; ability to use this knowledge and data to assist in making business decisions
  • Organizationally Savvy – The ability to maneuver well to accomplish work in the position and with strategic business partners. This includes the ability to build and grow a network of partnerships, develop an understanding of formal and informal decision-making processes, and leverage knowledge of functional and cross-functional operations to accomplish work objectives
  • Effective Communication – The skill to write, present and listen effectively. This includes adjusting the amount, style and content of the information to fit the audience, and convey a compelling message
  • Creating the New and Different – The ability to develop creative ideas and question conventional approaches. This includes reevaluating current approaches and suggesting and/or implementing new ideas, looking into the future to create innovative and unconventional solutions, and working with others to generate multiple ideas. This also includes being comfortable working in a changing environment
  • Decision Making – The ability to solve tough and complex problems. This includes the ability to effectively glean meaning from available data, be a quick study of the new and different, add personal wisdom and experience to arrive at the best solution given the information available, and use multiple problem-solving tools and techniques
  • Flexibility – The ability to demonstrate resourcefulness and resilience in the face of change, obstacles and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others
  • Prioritization – The ability to prioritize work activities. This includes identifying which tasks are most important, avoiding distractions, and dealing with setbacks in a timely manner
  • Relationship Management – The ability to relate to a wide variety of people of diverse backgrounds, opinions, and experiences. This includes being open to differences, quickly finding common ground, and being respectful of others
  • Business Acumen – Knowledge of the business and the mission-critical technical and functional skills needed to do his/her job. This includes knowledge of various types of business propositions, how businesses operate in general, and easily learning new methods and technologies
  • Troubleshooting – The ability to quickly and directly address problems, find common ground and persevere on tough assignments. This includes a willingness to be centrally involved in debates, and facilitate conflict discussion and resolution
  • Focus – The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion
  • Teamwork – Thee ability to diagnose people's strengths, weaknesses, and potential, delegate work to and/or influence others. This includes communicating work tasks and establishing expectations. This also includes monitoring progress and ensuring quality of work
  • Integrity – The ability to be consistent and act in line with a clear and visible set of values and ethics. This includes maintaining high character and integrity, dealing and talking straight, walking his/her talk, and being direct and truthful while also keeping confidences
  • Caring – The ability to show empathy and have sympathy for others. This includes being quick to help others, showing genuine care and concern for others, going out of his/her way for others, making time to listen, and assisting those in need. This also includes building trust with others through mutual respect
  • Relating Skills – The ability to relate well to all types of people. This includes being friendly and interpersonally agile. This also includes being easy to approach and talk to, as well as having the ability to make pleasant first impressions and build solid relationships


  • Requires a bachelor's degree in area of specialty
  • 1-2 years experience in merchandizing or related field
  • 1-2 years experience in sales or related field
  • Intermediate skill with Microsoft Excel

Preferred Qualifications:

  • 3-5 years experience in merchandizing or related field
  • 3-5 years experience in sales or related field

Occasional travel is required. ... Great people, great benefits, great company! If you are the candidate we describe, please send your resume to

We are an Equal Employment Opportunity Employer and offer our employees a smoke-free work environment!

Contact Information

Contact: Human Resources
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